He's checking his phone. He’s actually checking his phone! While I’m presenting. Shit, shit, shit.
Tactics: Rolls Royce Moment, That's Funny.
Storyteller Tactics
Episode 7: The Sage
This has all worked out well, very well. Ravi didn’t actually tell Emma she’s acting like his rebellious little sister, within the “family” of the company. But that was the story in his head. Rebellion is inevitable, he told her.
Tactics: Drive Stories, Hero and Guide.
Episode 6: There's Treasure in The Dark
The row with Finance has escalated. More people CC’d in, more chaotic cat-herding for Ravi to manage.
Tactics: Man in a Hole, Circle of Life.
Episode 5: Herding cats, in the fog, on a deadline.
“What did you CC them into that for?” Emma’s voice is rising. Ravi has messed up. “I thought they all knew,” Ravi says.
Tactics: Three Whos, Three Great Conflicts.
Episode 4: Landscape Gardener vs Cowboy Builder
Design is like gardening. There aren’t any quick fixes. You can’t just throw seeds on the soil, walk away and expect a beautiful garden to emerge overnight.
Tactics: Metaphor Engine, Thoughtful Mistakes.
Episode 3: The Frowning User
Twenty minutes into the second remote test. Ellie is guiding Aziz, a regular investor, through a beta chatbot. Cassie is watching, scribbling notes.
Tactics: Abstraction, Stupid Questions.
Episode 2: Just make it look nice!
Cassie logs off the Zoom call, shaking her head in disbelief. Seriously? “Just make it look nice”?
Tactics: Emotional Dashboard, Trust Me I'm an Expert.
Episode 1: Once upon a time in Manchester
My mouth went dry. My clever networking ploy was turning to dust. I kept the conversation going, made pleasant noises, but my heart was sinking. What a disaster.
Tactics: Downfall, Three Ts.
